Karaarthouse follows a friendly policy to ensure your purchases are free of stress. We offer a "100% Buyer Protection Program" for our valued customers. We are always with you, before and after your purchase. As an additional measure, please read through the following terms & conditions prior to making a purchase.
CANCELLATIONS BY INDIAN CUSTOMER
If you have to cancel any order, please do it within 24 hours of placing the order by contacting us at firstname.lastname@example.org. Such refund will be initiated after deducting the payment gateway charges (2.5%).
If your product arrives damaged or you receive the wrong product, you should email us at email@example.com along with a photo of the damaged product. The mail should be sent within 24 hours of delivery of damaged items in your shipment. In such cases, we offer a resolution.
All Custom Duties levied on the products will be borne by the customer.
For Size Exchanges, reverse pickup facility are not available for international shipments
Any other questions or clarifications, please contact us at Support@karaarthouse.com
CANCELLATIONS BY INTERNATIONAL CUSTOMER
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at Support@karaarthouse.com
If you cancel your order within 24 hours, we will refund the amount to the card used for making the payment. Such refund will be initiated after deducting the payment gateway charges (2.5%)